Displaying items by tag: Ofcom

Ofcom has launched its first investigation under the new Online Safety Act into a pro-suicide forum linked to at least fifty UK deaths. The anonymous website, which cannot be named for legal reasons, hosts disturbing content promoting suicide methods and substances - some linked to Kenneth Law, a Canadian cook charged with 14 counts of murder. The forum has tens of thousands of users, including children, and was instrumental in promoting Law’s deadly poison before his 2023 arrest. Families of victims are urging Ofcom to act swiftly, noting the site remains active and continues to attract vulnerable individuals. Campaigners like Melanie Saville, whose brother-in-law Joe died after visiting the site, have spent years lobbying for its closure. Though Ofcom now has the authority to fine platforms or seek court orders for removal, enforcement could prove difficult as the site is hosted in the USA. Campaigners warn that delay may cost more lives, while the forum’s operators claim censorship and are seeking cryptocurrency donations to keep the site open.

Ofcom has introduced draft codes of practice mandating tech firms to shield children from "toxic" content by enhancing age checks and modifying algorithms. This move comes after parents criticized the slow pace of regulatory changes following tragic incidents where children were harmed by online challenges. Companies failing to comply might face bans for users under 18 and public naming. Meta and Snapchat have noted their existing protections for minors, but broader industry responses are tepid. Ofcom's Dame Melanie Dawes emphasized the severity of recurring harmful content in social feeds, declaring the new regulations a significant step towards safeguarding young users. These measures, part of the Online Safety Act, are set to be enforced from the second half of 2025, with tech companies required to assess risks and adjust accordingly. The UK government and Ofcom are urging immediate engagement from tech platforms to prevent harmful exposure, while bereaved parents continue to advocate for stronger actions and the inclusion of mental health education in schools.

The amount suppliers charge for energy was cut by Ofgem to £3,280 as wholesale prices fell. But bills will still rise in April as government help eases. Ofgem's announcement does not affect each household’s payment for energy units but it reduces costs that the government faces. Average household bills will rise from £2,100 to £3,000 annually in April because government help (Energy Price Guarantee) becomes less generous and a £400 winter discount on bills ends. The TUC’s general secretary said, ‘Energy bills are out of control. The government must cancel April's hike. As costs of wholesale gas plummet, ministers have no excuse for not stepping in.’ Under the government guarantee, a household using a typical amount of gas and electricity in England, Wales and Scotland is paying £2,500 a year. Without state support, that annual bill would have been £4,279 since January.

Until now, firms like Facebook, Tiktok, YouTube, Snapchat, and Twitter have largely been self-regulating. New powers will be given to Ofcom to force such firms to take action over harmful content. Companies have defended their own rules about taking down unacceptable content, but critics say independent rules are needed to keep people safe. It is unclear what penalties Ofcom will be able to enforce to target violence, cyber-bullying and child abuse as they make tech firms responsible for protecting people from such content. Pray for wise action to ensure that content is removed quickly. Also, there is growing evidence that Internet use can harm mental health, but research is still lacking. In January leading UK psychiatrists said that tech companies must be made to share data and pay tax to fund research into the risks and benefits of social media use on children’s mental health. See