Displaying items by tag: Waitrose

A long-serving Waitrose employee has been offered a new job after being dismissed for confronting a shoplifter. Walker Smith, who had worked at the Clapham Junction branch for seventeen years, was sacked after intervening in the attempted theft of Easter eggs, which led to a brief struggle. He later expressed regret but said he acted out of frustration after witnessing frequent thefts over several years without being permitted to intervene. Lord Richard Walker, executive chairman of Iceland, publicly offered Mr Smith a job, praising his initiative. The case has sparked wider debate, with some politicians criticising Waitrose’s decision as unjust, while others emphasise the importance of prioritising staff safety. Waitrose maintains that its policies are designed to protect employees and customers, discouraging staff from engaging directly with shoplifters due to potential risks. The retailer stated that proper procedures were followed, including an appeals process.

Sainsburys, John Lewis and Waitrose will continue to ask customers in England to wear masks in their shops even though Plan B rules have now ended. Rail operators also said passengers would still be expected to wear masks. Those keeping the policy in place said they would encourage, not force, customers to comply. Plan B rules have been lifted because infections have peaked nationally. But the government is still advising people to wear masks in enclosed or crowded spaces and when meeting strangers. Retailers continue to implement many other existing safety measures such as hand sanitiser and perspex screens. The main purpose of wearing masks is to protect others, though there is some evidence they offer protection to wearers.