David Isaac, the new chair of the Equality and Human Rights Commission, described disability rights in the UK as ‘a badge of shame’, saying that disabled people are discriminated against in every area of life – from transport to housing and employment. He has called for a new national focus on disability rights so that disabled people are no longer treated as ‘second class citizens’. He is calling on the government to show stronger leadership by implementing all remaining provisions in the Equality Act without delay to allow better access to transport, housing and representation in politics for disabled people. He has also called on restaurants, theatres, concert venues, sports stadia and all those providing services to raise their game so that the disabled are not disadvantaged. Denying access to a large customer base is not good business practice and large venues must make it easier for disabled customers to access and buy tickets.