Devon: customers will not pay anything towards addressing parasite outbreak

Written by David Fletcher 05 Jul 2024
Devon: customers will not pay anything towards addressing parasite outbreak

South West Water (SWW) has stated that the cost of addressing the cryptosporidium outbreak in Devon will be covered by shareholders, not customers. The outbreak affected up to 16,000 households, with about 700 still being advised to boil their tap water. SWW estimated compensation costs up to £3.5 million but assured customers this would not impact their bills. The exact compensation amount for those affected remains unknown. SWW has installed equipment to remove the parasite and flushed the water network 27 times, apologising and thanking customers for their patience. By the end of May, at least 100 confirmed cases of cryptosporidium, which causes diarrhoea and sickness, had been reported. In related news, all the major political parties have been urged to follow the recommendations of the Save Britain’s Rivers campaign: so far, only the Lib Dems have committed to this. See

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  • Pray: for effective measures to be taken to prevent such outbreaks in future. Pray for the new government to sign up to Save Britain’s Rivers. (3 John 2)