Clampdown on cold call companies unveiled by Government

Written by Super User 27 Feb 2015
Clampdown on cold call companies unveiled by Government

Imposing fines of up to £500,000 on the companies behind cold calls and nuisance text messages is to become easier under changes to the law being made by the Government. The move follows tens of thousands of complaints about cold calling. Currently, firms can only be punished if the Information Commissioner can prove a call caused ‘substantial damage or substantial distress’. But from 6 April, that legal requirement is to be removed. More than 175,000 complaints were made to the Information Commissioner's Office (ICO) last year about nuisance calls and text messages. The government says the number of complaints has risen in the past decade and the issue is particularly acute for the elderly and housebound as such calls can cause distress and anxiety. In a speech earlier this month, Information Commissioner Christopher Graham described the current law as ‘a licence for spammers and scammers’ and appealed for more powers

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