An inspection found that England's second-largest police force had failed to record over 80,000 crimes in a year, and closed cases without proper investigation. About 220 crimes a day went unrecorded in the year up to June 2020. The inspectors said their service to victims of crime was a ‘serious cause of concern’. One in five of all crimes and one in four violent crimes reported were not recorded. Officers prematurely closed investigations because the victim did not support police action. Inspector Zoe Billingham said, ‘In too many cases the force did not properly record evidence, particularly in domestic abuse cases: seven in 10 were closed on this basis. Despite being urged in 2016 to improve, concerns have not been addressed. In their defence the police force said the inspection coincided with a troubled computer system and challenges during the Covid lockdown’. A further inspection will take place after six months.