The Casualty Notifying Officer is the person, usually from the regiment, who tells the next of kin of the death of or injury to a soldier. A Visiting Officer is also appointed from the regiment to offer practical help and support during this difficult time and give guidance and advice when necessary. This officer will explain what help is available and can be contacted as often as needed. Many of these officers are young Lieutenants and Captains and although trained for this particular role some could be involved for a long time, 12 months or more.

Pray: for these officers in this extremely difficult role. Pray for God to give them wisdom beyond their years and sensitivity and compassion in handling the bereaved. (Pr.3:13)

More: http://www.veterans-uk.info/pdfs/publications/misc/death_in_service.pdf