When IS took over a Dominican convent in the Nineveh plains, Sister Ban Madleen fled to Erbil and set up kindergartens for the refugees’ children there. She has a sister living in the UK who has now become sick. To visit her, she needs a Home Office entry visa. However, immigration officials refused the visa because she had not provided confirmation that the Dominican sisters would fund her visit, and they were not satisfied that she is ‘genuinely seeking entry for a permissible purpose’. Rather than allowing her to provide the necessary evidence, they said, ‘There is no right of appeal or right to administrative review’. They acknowledged the importance of family visits, and agreed that when she last visited the UK (in 2011) she complied with visa terms. However, they also noted that she had not visited since then, failing to recognise that there might be valid reasons for this.